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Support

Let's get you unstuck.

This page checks your browser, your connection, your StrmrX account and your apps — automatically. Anything off gets a fix you can follow. Still stuck at the end? Open a ticket and a person will read it.

What's going wrong? Pick one and we'll take you to the likely fix

Your browser & device

Real browser

Checking whether you're inside another app's built-in browser…

Cookies

Testing whether your browser accepts cookies…

Local storage

Testing whether sites can store settings on this device…

Browser version

Checking for the modern features StrmrX apps rely on…

Device clock

Comparing your clock with ours…

Stale files

Your connection to StrmrX

StrmrX servers

Reaching strmrx.com…

App catalog

Loading the live app list…

Your StrmrX account

Session

Checking whether this browser holds a live sign-in…

Account

Waiting for the session check…

Your apps

Checked from our servers and from your device — the difference tells us whose side the problem is on.

Waiting for the catalog…

Still stuck?

Open a support ticket and a person will read it. Your diagnostic report can ride along so we can see exactly what your browser sees — no back-and-forth about versions and settings.